'Story Time' range includes unique AUDIO stories related to the rug designs.

Customer Care
We care about our customers at Playtime Rugs & encourage you to contact us via email with any concerns or ideas you have.
Our unique designs are printed onto tatami-style rugs or mats for the enjoyment of children everywhere. Our 35mm rebound memory foam tatami rugs, tatami mats are a fun, interactive way to get kids off their devices & back to using their imaginations. We believe providing children with fun, colourful designs which can be used as a play surface helps build imagination & inspiration.
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Privacy & Safety
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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from www.playtimerugs.com.au (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- All tracking by third-party sources such as but not limited to, Facebook, Instagram, TikTok, Google, and Pinterest are also used.
Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers PayPal information, ZipPay information, AfterPay information if applicable), email address, and phone number. We refer to this information as “Order Information”. Third-party sources stated above (such as AfterPay) do not share financial information, and only relevant data we require to fulfill your order is collected. This includes shipping and billing address.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns).
This data is used for advertising and retargeting purposes.
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use wix to power our online store--you can read more about how wix uses your Personal Information here: https://www.wix.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive to protect our rights.
By subscribing to any Playtime Rugs text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a guarantee of successful opting out.
Targeted advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can read more about some of these services by visiting the ACCC https://www.accc.gov.au/focus-areas/inquiries-ongoing/digital-advertising-services-inquiry
CONSENT
By using this website you are agreeing to these terms & those of our other Policies which can be found under the Store Policy pages. https://www.playtimerugs.com.au/store-policy
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada, Australia and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail karl@playtimerugs.com.au
Wholesale Inquiries
If you wish to talk to us about purchasing our exclusive tatami rugs, tatami mats for re-sale please contact Karl@playtimerugs.om.au
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments